Terms of Use
Effective 1 October 2026
These terms cover your use of the Stride app and service, published by JB Web Developer ("we", "us"). By using Stride you agree to them.
What Stride is
Stride counts the steps your phone records, subtracts the ones recorded while you were travelling in a vehicle, and ranks what is left against the other members of the groups you have joined. It is a leaderboard and a group chat. It is not a medical device, and nothing in it is medical advice. Step counts and the distance and calorie figures derived from them are estimates from your phone's sensors, not measurements. Talk to a doctor before changing how much you exercise.
Your account
- You need an account, and the details you give us must be accurate.
- You are responsible for what happens under your account. Keep your password to yourself.
- One person, one account. Do not use somebody else's.
- You must be old enough to agree to these terms where you live, and at least 13.
Groups
- Groups are created by us for the organisations we work with. You join one with the invite link or code you were given.
- Joining a group means the other members of it can see your name, your picture, your step counts, your streak and your place in the ranking. If you would rather they did not, do not join, or leave at any time.
- An admin of a group can set its goal, decide who may post, remove members and close the group. They cannot see anything about you that other members cannot.
Counting honestly
Stride exists because a leaderboard nobody believes is worth nothing. Do not try to produce steps you did not walk — by shaking or mounting your phone, by using software to write step data, or by any other means. We may remove implausible days, and we may suspend or close an account used to do this.
What you say in a group
You are responsible for your messages. Do not post anything unlawful, harassing, hateful, or that infringes somebody else's rights, and do not use the chat to bully a colleague. Taunts are a feature, and a group can switch them off; the line between ribbing and harassment is one you are expected to know. We may remove messages and suspend accounts.
Our side
- Stride is provided as it is. We do not promise it will be uninterrupted or error-free, or that step counts will be accurate — they come from your phone.
- We may change, suspend or stop any part of the service. If we stop it altogether we will give you reasonable notice and a way to get your data.
- To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you is limited to what you have paid us, which for most users is nothing.
Ending it
You can close your account at any time, in the app or at /delete-account. We may suspend or close an account that breaks these terms.
Changes
If we change these terms we will update the date at the top, and tell you in the app if the change is significant. Carrying on using Stride after that means you accept the new terms.
Contact
Stride is published by JB Web Developer. Contact: jb@desishub.com